Support & Assistance

At Manatal, our goal as a team, as a company, and as a software provider is to help your team make the most of their resources. We offer 24/5 online support regardless of where you are.

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Trusted by 10,000 recruitment teams in 135+ countries

Data Migration

Hassle free onboarding and data migration

You can use our mass import functions to effectively transfer a large number of candidates, jobs, clients/departments, and contacts using CSV or JSON files. We can also support you in importing data from your previous recruitment system or any file type, including spreadsheets.

Free data migration from your previous recruitment system by our Customer Success team.

Bulk import of large data sets for candidates, jobs, clients/departments and contact.

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Onboarding & Training

Onboarding and training on-demand

Get dedicated assistance during your first steps with Manatal. Book one or multiple video calls with our team to learn how to use the platform, learn use cases, and get access to tips till you become fully autonomous.

Free onboarding and training for all your team members including recruiters, managers, and partners.

24/5 on-demand training and product demonstration based on your schedule.

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Documentation

Complete documentations and resources

Click on Documentation to access our articles and user guides to find answers to every question you have on any given functionality.

Complete documentation available covering applications and API technical information.

Large volume of video explainers showcasing the setup and usages of Manatal's features.

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7/7 Assistance

24 / 5 assistance

Get support at any time; we offer our clients a live chat assistance service. You can contact us at any time from Monday to Friday with your questions, and on weekends for urgent requests.

Live chat support for every inquiry with 24 / 5 coverage.

Email support available at any time with fast response time.

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Single Sign-On (SSO)

SSO login for tight knit access control

Allow 1-step access for teammates and tighter security controls by integrating Manatal with your single sign-on provider.

One-click login for all your team members based on their credentials.

Tight-knit security control and log monitoring.

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7/7 Assistance

Secure your account with 2FA

Prioritizing the security of your recruitment data, our Two-Factor Authentication (2FA) adds an extra layer of protection to your account, requiring not only your password but also a second factor, such as a code sent to your mobile device, to verify your identity.

Enhanced Security: 2FA provides an additional barrier against unauthorized access, reducing the risk of data breaches.

Universal Enforcement: Easily enforce 2FA for all users under an account, ensuring consistent security measures across your team.

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Explore how Manatal can Fit
your Business

Receive an overview of Manatal platform from a product expert.

Get started with Manatal

Our 14-day free trial allows anyone to explore the platform without commitment, while our team is committed to providing support and guidance throughout the process.

Data migration from your existing recruitment software

Team training for a fast and smooth onboarding

Transparent and flexible pricing without lock-in contract

Highest security protocol as standard (SOC II Type 2)

24 / 5 support availability via live chat

All-in-one platform covering all your recruitment needs

Transform the Way You Recruit Today.

World-leading Recruitment Software for Talent Acquisition and Recruitment Professionals.

900,000+

Recruitment processes managed.

10,000+

Active recruiting teams.

135+

Countries.

Bill Twinning

Talent Resources & Development Director - Charoen Pokphand Group

Manatal is the best ATS we worked with. Simplicity, efficiency and the latest technologies combined make it an indispensable tool for any large-scale HR team. Since its adoption, we've seen a huge increase across all our key recruitment metrics. To summarize, it is a must-have.

Dina Demajo

Senior Talent Acquisition - Manpower Group

Manpower has been using Manatal and we couldn't be happier as a team with the services this platform has provided. The application is extremely user-friendly and very well equipped with all the useful functions one would require for successful recruitment. The support team is also excellent with very fast response time.

Ahmed Firdaus

Director - MRI Network, Executive Search Firm

I've been using Manatal for the past couple of months and the platform is excellent, user-friendly and it has helped me a lot in my recruitment process, operation and database management. I'm very happy with their great support. Whenever I ask something they come back to me within minutes.

Edmund Yeo

Human Resources Manager - Oakwood

Manatal is a sophisticated, easy-to-use, mobile-friendly, and cloud-based applicant tracking system that helps companies achieve digitalization and seamless integration to LinkedIn and other job boards. The team at Manatal is very supportive, helpful, prompt in their replies and we were pleased to see that the support they offer exceeded our expectations.

Maxime Ferreira

International Director - JB Hired

Manatal has been at the core of our agency's expansion. Using it has greatly improved and simplified our recruitment processes. Incredibly easy and intuitive to use, customizable to a tee, and offers top-tier live support. Our recruiters love it. A must-have for all recruitment agencies. Definitely recommend!

Ngoc-Thinh Tran

HR Manager, Talent Sourcing & Acquisition - Suntory PepsiCo Beverage

I am using Manatal for talent sourcing and it is the best platform ever. I am so impressed, the Manatal team did an excellent job. This is so awesome I am recommending the solution to all recruiters I know.