Support & Assistance

At Manatal, our goal as a team, as a company, and as a software provider is to help your team make the most of their resources. We offer 24/5 online support regardless of where you are.

Data Migration

Hassle free onboarding and data migration

You can use our mass import functions to effectively transfer a large number of candidates, jobs, clients/departments, and contacts using CSV or JSON files. We can also support you in importing data from your previous recruitment system or any file type, including spreadsheets.

Free data migration from your previous recruitment system by our Customer Success team.

Bulk import of large data sets for candidates, jobs, clients/departments and contact.

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Onboarding & Training

Onboarding and training on-demand

Get dedicated assistance during your first steps with Manatal. Book one or multiple video calls with our team to learn how to use the platform, learn use cases, and get access to tips till you become fully autonomous.

Free onboarding and training for all your team members including recruiters, managers, and partners.

24/5 on-demand training and product demonstration based on your schedule.

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Documentation

Complete documentations and resources

Click on Documentation to access our articles and user guides to find answers to every question you have on any given functionality.

Complete documentation available covering applications and API technical information.

Large volume of video explainers showcasing the setup and usages of Manatal's features.

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7/7 Assistance

24 / 5 assistance

Get support at any time; we offer our clients a live chat assistance service. You can contact us at any time from Monday to Friday with your questions, and on weekends for urgent requests.

Live chat support for every inquiry with 24 / 5 coverage.

Email support available at any time with fast response time.

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Single Sign-On (SSO)

SSO login for tight knit access control

Allow 1-step access for teammates and tighter security controls by integrating Manatal with your single sign-on provider.

One-click login for all your team members based on their credentials.

Tight-knit security control and log monitoring.

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Try Manatal for free during 14-day with no commitment.

No credit card required

No commitment

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