Blog

Email Administrator Job Description Template

In this article, we will provide a comprehensive email administrator job description template that recruiters can use as a starting point. By clearly outlining the responsibilities, qualifications, and skills required for the role, recruiters can attract qualified candidates who can effectively manage email systems and contribute to the success of the organization.
TAble of content
share on

Download this resource!

Oops! Something went wrong while submitting the form.

As technology continues to advance, email has become the primary mode of communication for businesses worldwide. Ensuring the smooth operation and security of email systems is vital for efficient communication and data safety. Therefore, having a well-defined job description can help recruiters find candidates with the necessary skills and expertise.

Email Administrator Job Description

As an Email Administrator, you will be responsible for efficiently operating and administrating our email systems. Your primary focus will be maintaining reliable and secure email infrastructure, troubleshooting email issues, and providing technical support to our employees. You will collaborate closely with other IT teams to enhance email functionality and implement best practices for email management.

Email Administrator Responsibilities

  1. Oversee the day-to-day operations of our email systems, ensuring their availability, performance, and security.
  2. Administer email user accounts, including creating, modifying, and deleting accounts as needed.
  3. Monitor and troubleshoot email issues, responding to user inquiries and resolving problems promptly.
  4. Collaborate with cross-functional teams to ensure seamless integration of email systems with other applications and platforms.
  5. Implement and maintain email security measures, including spam filters, firewalls, and encryption protocols.
  6. Regularly backup and restore email data to safeguard against data loss and ensure business continuity.
  7. Stay up-to-date with the latest email management technologies and industry trends, making recommendations for system improvements when necessary.
  8. Develop and maintain documentation of email administration processes, including user guides and standard operating procedures.

Email Administrator Required Skills

  1. Strong technical knowledge of email systems, including Microsoft Exchange, Office 365, and other platforms.
  2. Proficiency in administering email servers, including configuring and managing user accounts, distribution lists, and email policies.
  3. Solid understanding of email protocols, such as SMTP, POP, and IMAP.
  4. Familiarity with email security best practices, including spam filtering, antivirus protection, and encryption.
  5. Experience in troubleshooting email issues, and diagnosing and resolving problems.
  6. Ability to collaborate effectively with cross-functional teams to integrate email systems with other applications and platforms.
  7. Excellent communication skills to provide technical support and guidance to end-users.

Required Qualifications

  1. Bachelor's degree in Computer Science, Information Technology, or a related field.
  2. Proven experience as an Email Administrator or a similar role, preferably in a corporate environment.
  3. Relevant certifications, such as Microsoft Certified Solutions Expert (MCSE) or equivalent, will be a plus.
  4. Strong problem-solving skills and the ability to work under pressure in a fast-paced environment.
  5. Attention to detail and excellent organizational skills to manage multiple tasks simultaneously.
  6. Strong analytical skills to identify patterns and trends in email system performance.
  7. Knowledge of email archiving and compliance regulations will be beneficial.
  8. Familiarity with email migration processes will be an added advantage.

Conclusion

In conclusion, the Email Administrator job description template provides detailed information about the responsibilities and qualifications required for this important role. By clearly outlining the key tasks and skills needed, companies can attract and hire the right candidate to effectively manage and maintain their email systems. With an Email Administrator in place, businesses can ensure smooth communication and efficient workflow, ultimately contributing to their overall success.

Explore how Manatal can Fit
your Business

Receive an overview of Manatal platform from a product expert.

Get started with Manatal

Our 14-day free trial allows anyone to explore the platform without commitment, while our team is committed to providing support and guidance throughout the process.
Data migration from your existing recruitment software
Team training for a fast and smooth onboarding
Transparent and flexible pricing without lock-in contract
Highest security protocol as standard (SOC II Type 2)
24 / 5 support availability via live chat
All-in-one platform covering all your recruitment needs

Transform the Way You Recruit Today.

World-leading Recruitment Software for Talent Acquisition and Recruitment Professionals.
900,000+
Recruitment processes managed.
10,000+
Active recruiting teams.
135+
Countries.
Bill Twinning
Talent Resources & Development Director - Charoen Pokphand Group
Manatal is the best ATS we worked with. Simplicity, efficiency and the latest technologies combined make it an indispensable tool for any large-scale HR team. Since its adoption, we've seen a huge increase across all our key recruitment metrics. To summarize, it is a must-have.
Ahmed Firdaus
Director - MRI Network, Executive Search Firm
I've been using Manatal for the past couple of months and the platform is excellent, user-friendly and it has helped me a lot in my recruitment process, operation and database management. I'm very happy with their great support. Whenever I ask something they come back to me within minutes.
Dina Demajo
Senior Talent Acquisition - Manpower Group
Manpower has been using Manatal and we couldn't be happier as a team with the services this platform has provided. The application is extremely user-friendly and very well equipped with all the useful functions one would require for successful recruitment. The support team is also excellent with very fast response time.
Edmund Yeo
Human Resources Manager - Oakwood
Manatal is a sophisticated, easy-to-use, mobile-friendly, and cloud-based applicant tracking system that helps companies achieve digitalization and seamless integration to LinkedIn and other job boards. The team at Manatal is very supportive, helpful, prompt in their replies and we were pleased to see that the support they offer exceeded our expectations.
Maxime Ferreira
International Director - JB Hired
Manatal has been at the core of our agency's expansion. Using it has greatly improved and simplified our recruitment processes. Incredibly easy and intuitive to use, customizable to a tee, and offers top-tier live support. Our recruiters love it. A must-have for all recruitment agencies. Definitely recommend!
Ngoc-Thinh Tran
HR Manager, Talent Sourcing & Acquisition - Suntory PepsiCo Beverage
I am using Manatal for talent sourcing and it is the best platform ever. I am so impressed, the Manatal team did an excellent job. This is so awesome I am recommending the solution to all recruiters I know.
Bill Twinning
Talent Resources & Development Director - Charoen Pokphand Group
Manatal is the best ATS we worked with. Simplicity, efficiency and the latest technologies combined make it an indispensable tool for any large-scale HR team. Since its adoption, we've seen a huge increase across all our key recruitment metrics. To summarize. it is a must-have.
Ahmed Firdaus
Director - MRINetwork, Executive Search Firm
I've been using Manatal for the past couple of months and the platform is excellent, user-friendly and it has helped me a lot in my recruitment process, operation and database management. I'm very happy with their great support. Whenever I ask something they come back to me within minutes.
Dina Demajo
Senior Talent Acquisition - Manpower Group
Manpower has been using Manatal and we couldn't be happier as a team with the services this platform has provided. The application is extremely user-friendly and very well equipped with all the useful functions one would require for successful recruitment. The support team is also excellent with very fast response time.
Kevin Martin
Human Resources Manager - Oakwood
Manatal is a sophisticated, easy-to-use, mobile-friendly, and cloud-based applicant tracking system that helps companies achieve digitalization and seamless integration to LinkedIn and other job boards. The team at Manatal is very supportive, helpful, prompt in their replies and we were pleased to see that the support they offer exceeded our expectations.
Maxime Ferreira
International Director - JB Hired
Manatal has been at the core of our agency's expansion. Using it has greatly improved and simplified our recruitment processes. Incredibly easy and intuitive to use, customizable to a tee, and offers top-tier live support. Our recruiters love it. A must-have for all recruitment agencies. Definitely recommend!
Ngoc-Thinh Tran
HR Manager, Talent Sourcing & Acquisition - Suntory PepsiCo Beverage
I am using Manatal for talent sourcing and it is the best platform ever. I am so impressed, the Manatal team did an excellent job. This is so awesome I am recommending the solution to all recruiters I know.

Try Manatal for free during 14-day with no commitment.

No credit card required
No commitment
Try it Now