Benefits Specialist job description

Job brief

We are seeking a detail-orientated and professional Benefits Specialist to join our growing team. The ideal candidate will have demonstrated experience in the HR industry along with a strong knowledge of benefits plans, administration, and partnerships. The focus of the role is to partner with external providers to ascertain the best possible prices and quality of service for the business’s employee benefits packages.

Responsibilities

• Developing, designing, and implementing employee benefits programs and advising the same to the employees.
• Thoroughly explaining insurance schemes and benefits to employees and ensuring enrollment is suitable for them.
• Openly discussing and addressing any employee queries on the benefits programs whilst effectively and professionally answering queries.
• Preparing and giving presentations to employees in order to educate them about the benefits programs available.
• Re-designing and making any necessary changes to the benefits structure in order to improve the overall employee experience.
• Ensuring that the benefits program offered by the company and company’s policies comply with the legal guidelines and recommendations.
• Maintaining and updating employee benefits profiles and information when changes are made.
• Investigate and analyze the company’s cost for the benefits offered and find cost-saving solutions where possible.
• Managing the employees’ health insurance plans.
• Working alongside the Benefits Administrator to ensure all employee benefits and payroll deductions are calculated correctly.
• Working with both employees and insurance service providers to obtain the best results for the company and the employees.
• Staying up-to-date with the laws and regulations on employee benefits.

Requirements

• Bachelor’s degree or above in Human Resources Management, Business Administration, or a related field, or equivalent work experience and education via a vocational qualification
• 3-5 years’ work experience as a Benefits Specialist, administrator, or a similar position in the HR industry
• CMS or GBA certification is mandatory
• Demonstrated knowledge of various employee benefits programs and legal guidelines and best practices governing them
• Excellent communication skills, both written and verbal
• Confident with public speaking, able to confidently give presentations
• Excellent time management skills with the ability to prioritize own workload
• Strong analytical skills with solid critical thinking and problem-solving abilities
• Ability to work independently without supervision
• Adept with collaborating with various departments and teams
• Confident in conducting in-depth sector research independently
• Self-motivated and reliable
• Good attention to detail when analyzing information
• Demonstrated ability to use all Microsoft Office packages
• Excellent customer service skills