Case Manager job description

Job Brief

We are seeking an experienced and empathetic case manager to join our team. The successful candidate will be responsible for providing comprehensive case management services to clients, including assessment, planning, coordination, advocacy, and monitoring. The role requires excellent communication skills, attention to detail, and the ability to work in a fast-paced, ever-changing environment. Additionally, the case manager will need to be able to handle confidential client information with utmost care and discretion.

Responsibilities

• Conduct comprehensive assessments of clients' needs, strengths, and goals to develop a personalized care plan.
• Coordinate and collaborate with other service providers, such as healthcare professionals, housing providers, and community organizations, to ensure that clients receive the best care possible.
• Advocate for clients' rights and needs, and provide support and guidance throughout the case management process.
• Monitor clients' progress and adjust care plans as necessary.
• Maintain accurate and up-to-date client records, progress notes, and outcome data, in compliance with legal and ethical standards.
• Attend regular staff meetings, training sessions, and professional development opportunities to enhance knowledge and skills.

Requirements

• Bachelor's degree in social work, psychology, or related field
• Minimum of two years experience in case management, preferably in a healthcare or social services setting
• Strong interpersonal skills, including the ability to build trust and rapport with clients
• Excellent written and verbal communication skills, with the ability to effectively communicate complex ideas to clients, families, and healthcare providers
• Knowledge of community resources and support services
• Ability to multitask and prioritize competing demands
• Strong organizational skills and attention to detail
• Proficiency in computer skills and electronic record-keeping
• Ability to work independently and as part of a team
• Successful completion of a criminal background check and other pre-employment screenings

In summary, the successful candidate for this role will be able to provide comprehensive case management services to clients who are in need of specialized care and attention. They will be responsible for developing personalized care plans, coordinating services, advocating for clients' needs, monitoring progress, maintaining accurate records, and attending professional development opportunities.

The ideal candidate will have a bachelor's degree, a minimum of two years experience in case management, strong interpersonal and communication skills, knowledge of community resources, ability to multitask and prioritize, attention to detail, and proficiency in electronic record-keeping. If you are looking for a challenging and rewarding opportunity to help clients achieve their goals, we encourage you to apply for this position.