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Catering Manager job description

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Job brief

We are seeking a self-driven, focused, and dynamic Catering Manager to join our growing team! The ideal candidate will have a wealth of experience in the catering industry with supervisory or management experience. The main focus of the role is to oversee and manage the catering team within the hotel and ensure that the highest standard of catering and food is provided at all times.

Responsibilities

  • Collaborate with senior executives, management, and the events team to understand the upcoming events and their requirements for catering.
  • Actively take notes and details about these events, ready for the delegation to the catering team.
  • Delegate and organize the team to ensure efficient and productive work is completed to execute the catering seamlessly.
  • Order supplies, food and ingredients, and any other required materials for the catered events.
  • Liaise with the clients to take into account any changes to the events such as guest numbers, allergies, dietary requirements, or catering changes.
  • Ensure proper stock rotation is completed and that all ingredients and food are fresh, along with ensuring the kitchen area is clean and hygienic at all times.
  • Ensure that the catering team is performing to their best ability by completing regular performance reviews and addressing any issues that arise.
  • Liaise with and utilize external vendors where required, for example, food and beverage suppliers.
  • Oversee and manage the catering diary to prevent overlapping or double booking.
  • Manage the catering department budget and complete forecasts and reports where required.
  • Collaborate with the HR department to hire and train new catering staff as needed.

Requirements

  • Degree in catering or another related hospitality field; or 2 years of experience in a similar role and equivalent education
  • Professional, presentable, and well-groomed for each event
  • Excellent communication skills, both written and verbal
  • Confident to communicate with various people from different backgrounds
  • Great attention to detail
  • Excellent leadership abilities with fine-tuned delegation skills
  • Good problem-solving abilities
  • Sound knowledge of Microsoft Office tools, including Word, Excel, and Outlook
  • Excellent organizational skills with the ability to set and achieve KPIs
  • Good understanding of food and beverage hygiene

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Talent Resources & Development Director - Charoen Pokphand Group
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HR Manager, Talent Sourcing & Acquisition - Suntory PepsiCo Beverage
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