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Food and Beverage Manager job description

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Job brief

We seek a detail-oriented and dynamic Food & Beverage Manager to join our hospitality operations! The ideal candidate will have a wealth of experience in the food and beverage industry, along with excellent leadership qualities and the ability to provide detailed reports and forecasts. The role's focus will be to manage and rotate all food, beverages, and other consumables within the hotel.

Responsibilities

  • Collaborate with hotel executives and management to ascertain the requirements for food and beverage at any time, whether for general guests or special events and occasions.
  • Manage the stock rotation and inventory of all consumables and perishables, ensuring that all consumables are fresh.
  • Order and manage the supply from external vendors of all perishable and condiment items required at the hotel.
  • Liaise with the events team and catering team to ascertain special requirements for large volume events and special requests for menu changes and dietary restrictions.
  • Monitor the performance of the food and beverage team and perform regular performance reviews.
  • Manage the food and beverage budget, forecast future budget requirements, and provide reports on expenditure and costs.
  • Collaborate with external vendors to secure contracts to supply food and beverage to the hotel.
  • Research and analyze supplier prices to lock in the best deals and prices for the hotel and negotiate contracts with suppliers.
  • Set SLAs for suppliers to adhere to.
  • Develop and implement an effective feedback gathering initiative to gain information about the satisfaction of guests' meal experiences.
  • Ensure the check-in and check-out functions run smoothly and oversee the issuing of cards and the hotel housekeeping staff.
  • Collaborate with the HR department to hire and train new staff as needed.

Requirements

  • Bachelor’s degree in Hospitality, Business Administration or related field, or 2 years experience in a similar role and equivalent education
  • Excellent communication skills both written and verbal
  • Confident to communicate with various people from different backgrounds
  • Great attention to detail
  • Excellent leadership abilities
  • Good problem-solving abilities
  • Sound knowledge of Microsoft Office packages including Word, Excel, and Outlook
  • Working knowledge of booking systems and switchboards
  • Excellent organizational skills with the ability to set and achieve KPIs
  • Current food badge issued by the city/state or council

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