Mail Clerk job description

Use this Mail Clerk job description template to advertise open roles for your company. Be sure to modify requirements and duties based on the unique needs of the role you’re hiring for.
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Job brief

We are searching for a Mail Clerk to ensure our mail reaches its recipient. The responsibilities include sorting mail, as well as keeping records of sent/received mail as well as preparing packages and envelopes.


  • Sending and receiving mail.
  • Distributing mail throughout the company.
  • Ensure the correct party receives mail and forward misdirected mail.
  • Make use of sorting machines when required.
  • Calculate rates by weighing packages.
  • Maintaining records of incoming/outgoing mail in the company system.
  • Determining if postage detail is accurate.
  • Stamping and seals outgoing mail.
  • Repair damaged packages and mails.
  • Writing brief reports to pass on to the Office Manager regarding delivery updates, issues, and their resolutions, and the number of mail coming in and out.
  • Manage mailroom supplies.


  • High school graduate or its equivalent
  • Previous experience working in a mailroom managing incoming and outgoing mail
  • Experience using a sorting machine
  • Proficient with computers
  • Good organizational skills
  • Detail-oriented and diligent
  • Excellent verbal and written communication skills

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