Medical Administrative Assistant job description

Job brief

We are seeking a diverse, professional, and dynamic Medical Administrative Assistant to join our team! The ideal fit for the role will have a strong background in healthcare administration and be dynamic and adaptable to suit the needs of the business, along with strong communication and computer skills. The key focus of the position is to provide broad-range administration support to the business.

Responsibilities

• Medical administration duties, such as keeping staff and patient records up to date and compiling patients' reports and charts.
• Chasing up providers to find out ETA for patients.
• Ensuring medical release forms are received and filed for each patient whose information is being shared.
• Liaise with medical insurance companies to ensure patients are covered for their required procedures.
• Assist with chasing up payments from insurers and patients directly.
• Keep patients' information and insurance provider information up to date.
• Keep a neat and easy-to-use filing system.
• Send out appointment reminders and book follow-up appointments when needed.
• Write communications when instructed on behalf of the facility.

Requirements

• Associate degree or above in business administration, healthcare administration, or 3 years previous experience in a similar role
• 2 years’ experience as an administrator, preferably within a healthcare setting
• Strong computer skills with the knowledge of EMR/EHR systems
• Confident multi-tasker with the ability to organize own workload and the workload of others
• Demonstrated knowledge of medical terminology
• Strong communication skills, both written and verbal
• Excellent customer service skills with a polite telephone manner
• Strong knowledge of Microsoft office and schedule management
• Confident, independent worker, able to work with minimal supervision