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Medical Secretary job description

This Medical Secretary job description template can be used to advertise an open position in your company. Customize the requirements and responsibilities according to the needs of your specific role!
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Job brief

We are seeking a diverse, professional, and dynamic Medical Secretary to assist our Doctors with Secretarial duties. The ideal candidate will have a strong secretarial background and be adept with medical terminology and EMR/EHR systems. The key focus of the position is to support the planning, scheduling, and administrative side of various doctors and surgeons throughout the practice.

Responsibilities

  • Take incoming calls from patients under the doctors you assist.
  • Book patient appointments and schedule consultations and outpatient appointments.
  • Send out correspondence on behalf of the doctor.
  • Assist with compiling patient information and charts.
  • Keep patient information current and up to date on the system.
  • Manage the calendars and diaries of the doctors/surgeons you assist.
  • Compile medical reports for doctors when instructed.
  • Bill patients and assist with the chasing up of outstanding payments.
  • Verify insurance information prior to appointments.
  • Advise patients of deductibles or copays payable by them.
  • Ensure patient information is stored securely and in a neat filing system.

Requirements

  • Associate degree or above in business administration, healthcare administration, or 3 years previous experience in a similar role
  • 2 years’ experience as a secretary or personal assistant in a medical setting
  • Strong computer skills with the knowledge of EMR/EHR systems
  • Confident multi-tasker with the ability to organize own workload and the workload of others
  • Strong communication skills, both written and verbal
  • Excellent customer service skills with a polite telephone manner
  • Strong knowledge of Microsoft office and schedule management
  • Confident, independent worker, able to work with minimal supervision

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Talent Resources & Development Director - Charoen Pokphand Group
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HR Manager, Talent Sourcing & Acquisition - Suntory PepsiCo Beverage
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