Operations Manager job description

Job brief

We are looking for an Operations Manager to execute and oversee operational plans and policies to guarantee smooth and efficient daily operations.

Responsibilities

• Ensure all operations are executed in a cost-effective and efficient way.
• Plan purchases and inventory to maximize efficiency.
• Support the company’s legal compliance.
• Develop operational and strategic objectives.
• Improve profitability through the examination of financial data.
• Oversee forecasts and budgets.
• Monitor KPIs.
• Recruit and manage staff.
• Oversee operational systems, processes, and infrastructure while looking for opportunities of improvement or revision.
• Anticipate and track operational and tactical risks and provide strategic solutions.
• Manages day to day business of the operations department while balancing the responsibilities of various business lines.
• Works with sales teams to help set and meet daily and quarterly goals.
• Plays a significant role in long-term planning, project status reporting, and implementing change control processes.
• Stays up to date on industry regulations, trends, and technology.
• Works closely with COO on other special planning and departmental projects.
• Oversees and reports weekly, monthly, quarterly, and annual metrics.
• Collaborates with other back-office team members to ensure seamless business execution, reinforce positive morale, and uphold company values.

Requirements

• Degree in Operations Management, Business or related field
• 6+ years of experience in operations
• 2+ years of management experience
• Experience in crafting budgets and preparing financial reports
• Exceptional leadership and organizational abilities
• Outstanding communication skill
• Ability to conduct research for special projects, respond timely inquiries, and present written/ oral briefings
• Good decision-making skills and response to high-pressure situations