Server Job Description Template For Recruiters

The role of a server is an essential one in the food service industry. Servers are responsible for providing excellent customer service, taking orders, and delivering food and beverages to patrons. With numerous applicants vying for server positions, it's important to make your job description stand out and accurately reflect the duties and qualifications required.

Server Job Description

If you are a passionate and reliable Server, you might be the perfect fit for our restaurant, bar, or other dining place. As a Server, you will take and bring food and drinks to our guests, make sure they enjoy their meal, and keep your work area neat and tidy. You will be the face of our restaurant and the guests, and your warm and courteous attitude is key in making them feel at home.

Server Responsibilities

1. Greet and seat guests, providing them with menus and helping them with any questions or concerns.
2. Take accurate food and beverage orders, ensuring special dietary requirements or allergies are noted.
3. Enter orders into the POS (Point of Sale) system accurately and promptly.
4. Serve food and beverages to guests promptly, ensuring attention to detail, and accuracy.
5. Monitor guest satisfaction throughout the dining experience, addressing any issues or concerns promptly and professionally.
6. Provide suggestions and recommendations from the menu, promoting specials and promotions.
7. Upsell additional items such as appetizers, desserts, or beverages to enhance the overall guest experience and increase revenue.
8. Ensure proper communication with the kitchen and bar staff to ensure timely and accurate order delivery.
9. Process payments, handle cash, and provide accurate change to guests.
10. Maintain cleanliness and organization of tables, chairs, and the overall dining area.
11. Assist with setting up tables and preparing the dining area before service.
12. Follow all safety and sanitation procedures to ensure a safe and clean working environment.
13. Attend and participate in staff meetings and training sessions as required.

Server Required Skills

1. Exceptional customer service skills with a friendly and approachable demeanour.
2. Strong communication and interpersonal skills to effectively interact with guests and team members.
3. Ability to multitask and work in a fast-paced environment while maintaining attention to detail.
4. Excellent problem-solving and decision-making skills to handle guest inquiries or complaints.
5. Basic math skills for order processing, bill calculations, and cash handling.
6. Ability to work collaboratively as part of a team and adapt to changing priorities.
7. Strong time management and organizational skills to ensure efficient service and table turnover.
8. Active listening skills to understand guest requests and preferences accurately.
9. Knowledge of food and beverage menus to provide proper guidance and recommendations.
10. Physical stamina and the ability to stand and walk for extended periods.

Required Qualifications

1. High school diploma or equivalent.
2. Proven experience working in a similar role is preferred.
3. Knowledge of food safety and sanitation regulations.
4. Familiarity with POS systems and cash handling.
5. Availability to work flexible hours, including evenings, weekends, and holidays.
6. Ability to maintain a professional appearance and adhere to the restaurant's dress code policy.
7. Must be of legal age to serve alcoholic beverages (if applicable).

Conclusion

In conclusion, this article has provided a comprehensive server job description template that businesses can utilize to attract qualified candidates for their server positions. By clearly outlining the responsibilities, qualifications, and skills required for the role, businesses can ensure that they are attracting individuals who are capable of providing excellent customer service, maintaining a clean and organized work environment, and working well in a fast-paced setting. By utilizing this template, businesses can streamline their hiring process and find the perfect candidates to join their team of servers.