Systems Technical Specialist Job Description Template

As technology continues to advance, the need for Systems Technical Specialists is on the rise. These professionals play a crucial role in ensuring that a company's computer systems and networks are running smoothly. However, finding candidates with the right mix of technical skills and experience can be difficult.

Systems Technical Specialist Job Description

Become a pivotal member of our IT department in the role of Systems Technical Specialist, where your responsibility extends to the management, support, and maintenance of our organization's systems and infrastructure. This role is centered around the analysis and resolution of intricate technical issues, the implementation of system upgrades and enhancements, and the continuous assurance of overall system stability and efficiency. As a Systems Technical Specialist, collaboration with cross-functional teams is paramount to ensure that technology solutions seamlessly align with our business objectives. Your expertise will also be crucial in providing technical support and guidance to end-users. If you are ready to contribute to the technological backbone of our organization, apply now to be a part of our dynamic team.

Systems Technical Specialist Responsibilities

1. Manage and maintain the organization's systems, servers, and network infrastructure to ensure optimal performance, security, and availability.
2. Analyze, diagnose, and resolve technical problems related to systems, applications, and network connectivity, ensuring minimal disruption to operations.
3. Install, configure, and upgrade hardware and software systems, ensuring compatibility and adherence to best practices.
4. Monitor system performance, identify trends, and implement proactive measures to avoid potential issues or bottlenecks.
5. Develop and implement system backup and disaster recovery plans to safeguard critical data and ensure business continuity.
6. Collaborate with cross-functional teams to design, develop, and implement new technology solutions that meet business objectives.
7. Maintain and update technical documentation, including system configurations, troubleshooting guides, and standard operating procedures.
8. Provide technical support and guidance to end-users, including training on system usage and troubleshooting assistance.
9. Stay up-to-date with industry trends, emerging technologies, and best practices in systems administration, making recommendations for continuous improvement.
10. Maintain strong relationships with vendors and service providers to ensure the timely resolution of issues and effective management of contracts.

Systems Technical Specialist Required Skills

1. Strong knowledge of systems administration, including experience with Windows and/or Linux operating systems.
2. Proficiency in managing and configuring virtualization technologies such as VMware or Hyper-V.
3. Experience in implementing and managing enterprise-level storage solutions (SAN/NAS).
4. Familiarity with networking concepts and protocols, including TCP/IP, DNS, DHCP, and VPN.
5. Demonstrated ability to analyze and troubleshoot complex technical issues, utilizing diagnostic tools and methodologies.
6. Proficient in scripting languages such as PowerShell or Bash to automate tasks and streamline processes.
7. Strong understanding of security principles and best practices, with the ability to implement and maintain security measures.
8. Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.
9. Strong organizational skills, with the ability to prioritize tasks, manage multiple projects, and meet deadlines.
10. Proactive and self-motivated, with the ability to work independently and as part of a team.

Required Qualifications

1. Bachelor's degree in Computer Science, Information Technology, or a related field.
2. Minimum of X years of experience in systems administration or a related role.
3. Relevant certifications, such as Microsoft Certified Systems Administrator (MCSA) or VMware Certified Professional (VCP), are a plus.
4. Familiarity with ITIL framework and IT service management practices.
5. Experience working in a fast-paced, dynamic environment, with the ability to adapt to changing priorities and technologies.
6. Strong problem-solving and analytical skills, with the ability to think critically and make data-driven decisions.

Conclusion

In conclusion, the Systems Technical Specialist job description template provides a comprehensive overview of the important skills and responsibilities required for this role. With a focus on maintaining and troubleshooting technical systems, this position plays a vital role in ensuring the smooth operation of an organization's IT infrastructure. By following this template, businesses can attract qualified candidates who possess the necessary expertise in systems and network administration, as well as excellent problem-solving and communication skills.