Blog

Technical Account Manager job description

Use this Technical Account Manager job description template to advertise open roles for your company. Be sure to modify requirements and duties based on the unique needs of the role you’re hiring for.
TAble of content
share on

Download this resource!

Oops! Something went wrong while submitting the form.

Job brief

We are in search of a Technical Account Manager to monitor the needs of clients and to guide them through it. You should be familiar and good with technology as well as results-driven.

Responsibilities

  • Provide technical support to customers as part of the pre-sales and post-sales procedures.
  • Keep track of metrics on sales performance for the team.
  • Work with clients to ensure their understanding of the usage of products.
  • Assist developers with customers’ suggestions and feedback to help determine potential new products and features.
  • Respond to all product-related inquiries on time.
  • Report levels of performance and status of the products and their sales periodically to upper management.
  • Assess customers’ wants and needs to recommend updates or additional features to the development team.
  • Ensure the sales department brings in new clients and improves sales figures.
  • Identify ways to minimize expenses and other sales or sales support costs.
  • Assist consumers with technical requests and resolve any technical issues that arise.
  • Establish strong customer relationships, particularly with key stakeholders and sponsors.
  • Always aspire to give the best possible service to your customers.

Requirements

  • Bachelor’s Degree in marketing, computer science, or relevant fields
  • 3+ years of account managerial experience
  • Tech-savvy and familiar with front-end software
  • Phenomenal communication and presentation skills
  • Outstanding problem-solving and analytical abilities
  • Can work well in a team
  • Good time-management skills
  • Exceptional interpersonal and communication skills
  • Experience in Microsoft Office

Explore how Manatal can Fit
your Business

Receive an overview of Manatal platform from a product expert.

Get started with Manatal

Our 14-day free trial allows anyone to explore the platform without commitment, while our team is committed to providing support and guidance throughout the process.
Data migration from your existing recruitment software
Team training for a fast and smooth onboarding
Transparent and flexible pricing without lock-in contract
Highest security protocol as standard (SOC II Type 2)
24 / 5 support availability via live chat
All-in-one platform covering all your recruitment needs

Transform the Way You Recruit Today.

World-leading Recruitment Software for Talent Acquisition and Recruitment Professionals.
900,000+
Recruitment processes managed.
10,000+
Active recruiting teams.
135+
Countries.
Bill Twinning
Talent Resources & Development Director - Charoen Pokphand Group
Manatal is the best ATS we worked with. Simplicity, efficency and the latest technologies combined make it an indispensable tool for any large-scale HR team. Since its adoption, we've seen a huge increase across all our key recruitment metrics. To summarize, it is a must-have.
Ahmed Firdaus
Director - MRI Network, Executive Search Firm
I've been using Manatal for the past couple of months and the platform is excellent, user-friendly and it has helped me a lot in my recruitment process, operation and database management. I'm very happy with their great support. Whenever I ask something they come back to me within minutes.
Dina Demajo
Senior Talent Acquisition - Manpower Group
Manpower has been using Manatal and we couldn't be happier as a team with the services this platform has provided. The application is extremely user-friendly and very well equipped with all the useful functions one would required for successful recruitment. The support team is also excellent with very fast response time.
Edmund Yeo
Human Resources Manager - Oakwood
Manatal is a sophisticated, easy-to-use, mobile-friendly, and cloud-based applicant tracking system that helps companies achieve digitalization and seamless integration to Linkedin and other job boards. The team at Manatal is very supportive, helpful, prompt in their replies and we were pleased to see that the support they offer exceeded our expectations.
Maxime Ferreira
International Director - JB Hired
Manatal has been at the core of our agency's expansion. Using it has greatly improved and simplified our recruitment processes. Incredibly easy and intuitive to use, customizable to a tee, and offers top-tier live support. Our recruiters love it. A must-have for all recruitment agencies. Definitely recommend!
Ngoc-Thinh Tran
HR Manager, Talent Sourcing & Acquisition - Suntory PepsiCo Beverage
I am using Manatal for talent sourcing and it is the best platform ever. I am so impressed, the Manatal team did an excellent work. This is so much awesome, I am recommending the solution to all recruiters I know.
Bill Twinning
Talent Resources & Development Director - Charoen Pokphand Group
Manatal is the best ATS we worked with. Simplicity, efficency and the latest technologies combined make it an indispensable tool for any large-scale HR team. Since its adoption, we've seen a huge increase across all our key recruitment metrics. To summarize. it is a must-have.
Ahmed Firdaus
Director - MRINetwork, Executive Search Firm
I've been using Manatal for the past couple of months and the platform is excellent, user-friendly and it has helped me a lot in my recruitment process, operation and database management. I'm very happy with their great support. whenever I asked something they come back to me within minutes.
Dina Demajo
Senior Talent Acquisition - Manpower Group
Manpower has been using Manatal and we couldn't be happier as a team with the services this platform has provided. The application is extremely user-friendly and very well equipped with all the useful functions one would required for successful requirement. The support team is also excellent with very fast response time.
Kevin Martin
Human Resources Manager - Oakwood
Manatal is a sophisticated, easy-to-use, mobile-friendly, and cloud-based applicant tracking system that helps companies achieve digitalization and seamless integration to Linkedin and other job boards. The team at Manatal is very supportive, helpful, prompt in their replies and we were pleased to see that the support they offer exceeded our expectations.
Maxime Ferreira
International Director - JB Hired
Manatal has been at the core of our agency's expansion. Using it has greatly improved and simplified our recruitment processes. Incredibly easy and intuitive to use, customizable to a tee, and offers top-tier live support. Our recruiters love it. A must-have for all recruitment agencies. Definitely recommend!
Ngoc-Thinh Tran
HR Manager, Talent Sourcing & Acquisition - Suntory PepsiCo Beverage
I am using Manatal for talent sourcing and it is the best platform ever. I am so impressed, the Manatal team did an excellent work. This is so much awesome, I am recommending the solution to all recruiters I know.

Try Manatal for free during 14-day with no commitment.

No credit card required
No commitment
Try it Now