Interview Questions to Hire Warehouse Assistant

Warehouse Assistants are industrial professionals who work in warehouses to help sort and process various types of goods for dispatch. Warehousing is commonplace in literally every industry you can think of, from clothing and fashion to cement and building blocks. 

Finding a warehouse assistant familiar with your industry is key. Warehouse assistants usually have a high school diploma and have previous experience in warehousing and/or manufacturing. They should demonstrate strong physical abilities to complete the work and strong attention to detail and team working skills.

Skill-based questions

It is good practice to ask various types of questions, including skill-based, role-specific, behavioral, and situational questions, to identify strong candidates.

• What industry have you worked in previously?
• Can you drive a forklift truck?
• Have you ever used a handheld PDA scanner?
• Can you lift up to 50 lbs?
• What is the warehouse’s role in ensuring on-time dispatch and delivery?
• Do you prefer working alone or as part of a team?

Situational & Behavioural questions

• You see something unsafe on the warehouse floor. What do you do?
• It’s the end of your shift, and you are tired from moving heavy boxes. The manager asks you to move five more boxes before you go home, but your back is hurting. What do you do?
• There is an argument within the team on the night shift that you are working with. How can you ensure the work still gets completed?
• You are asked by a manager to drive the forklift truck, but you have not obtained your license. What do you do?
• Tell me about a time you encountered a problem in the warehouse and how you resolved it.

General Questions

• What are some things you would like to achieve in your work career within the next five years?
• What have you done in your career so far to learn and develop yourself professionally?
• Why did you decide to enter the logistics and warehouse industry?
• What are the top 3 skills you have that you think you can transfer to this role?
• Why have you applied for this role? How do you think you will benefit from working in the role?

Conclusion

The questions above will help you to identify quality candidates who are going through your recruitment process. Remember to look for candidates who are forward-thinking with good team working skills and have experience in a similar industry to yours.