Account Representative job description

Job brief

We are seeking an experienced Account Representative to join our team. The ideal candidate should have excellent communication skills, a customer-oriented approach, and a proactive attitude. The Account Representative will be responsible for managing and maintaining existing client relationships, generating new business, and ensuring customer satisfaction.

Responsibilities

• Build and maintain strong relationships with existing clients by being proactive in providing innovative solutions and exceptional customer service.
• Generate new business by identifying potential clients, developing new leads, and pitching our products and services.
• Collaborate with cross-functional teams to develop and execute sales strategies that meet or exceed company targets.
• Conduct market research and analyze trends to stay up-to-date with industry developments and identify new opportunities for growth.
• Prepare and deliver presentations and proposals to potential clients, highlighting the benefits and value of our products and services.
• Manage a sales pipeline, track progress, and provide regular reports and updates to management.
• Negotiate contracts, agreements, and pricing with clients and ensure timely delivery of products and services.
• Resolve customer complaints and escalate complex issues to management while maintaining a high level of diplomacy, professionalism, and customer satisfaction.

Requirements

• Bachelor’s degree in Business Administration, Marketing, or a related field
• Proven work experience as an Account Representative or Sales Representative, with a track record of exceeding sales targets
• Excellent communication and negotiation skills, with the ability to build and maintain strong client relationships
• Strong organizational and time-management skills, with the ability to prioritize and manage multiple tasks simultaneously
• Proficient in using Microsoft Suite, including Word, Excel, and PowerPoint
• Demonstrated ability to work independently and as part of a team with a customer-oriented approach
• Familiarity with CRM software and sales forecasting tools
• Must have a valid driver’s license and reliable transportation
• Availability to travel domestically as required

As an Account Representative, you will have the opportunity to play an essential role in our sales team. You will have the ability to cultivate new business, maintain and grow existing relationships, and drive success for our clients while meeting/exceeding our sales targets. If you have an entrepreneurial spirit, a passion for sales, and a commitment to delivering exceptional customer service, we encourage you to apply.