Job brief
We are seeking a detail-focused, service-oriented Branch Coordinator to join our team! The ideal candidate for the role will possess a strong background in a banking-based role and be highly organized with excellent communication skills. The key focus of the role will be to form a primary contact and communication between the head office and the branch, implement new strategies and initiatives set out by the head office, as well provide regular reports on the branch’s performance and successes.
Responsibilities
- Understand the intricate working functionalities of the branch and the services offered.
- Liaise with head office and the branch manager to implement new policies, procedures, and initiatives being run by head office throughout the various branches.
- Prepare branch performance reports for management.
- Ensure that all receipts and expenditure reports are sent to the head office monthly.
- Deal with all incoming and outgoing posts to the branch.
- Forward any bills to the head office to be paid by the finance department or relevant team.
- Keep track of new initiatives that are running and report on their performance and success within the branch.
- Assist the branch manager with the preparation of any and all reports as required.
- Liaise with the head office to problem-solve technical and internal function issues.
- Submit workers' time sheets or clock cards for weekly or monthly payroll.
Requirements
- Bachelor’s degree or above in math, science, business, or related field, or equivalent working experience
- Minimum of 2 years’ experience within an administrative or coordination-based role, preferably within the finance or banking industry
- Excellent attention to detail
- Demonstrated analytical skills
- Great report writing skills
- Great math skills
- Adept with using computer programs such as Excel, Outlook, or other software as required
- Good communication skills, both written and verbal
- Highly organized and able to work towards specific deadlines under pressure
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