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Community Health Worker job description

This Community Health Worker job description template can be used to advertise open positions in your company. Customize the requirements and responsibilities to meet the role’s specific needs.
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Job brief

We are seeking an experienced, dynamic, and professional Community health worker to join our team! The ideal candidate will have a strong background in community health workers and be adept at referring and recommending services to suit patients’ needs and requirements. The role's key focus is to provide short-term coordination to community members, connecting them with social, health, and wellness services they need access to.

Responsibilities

  • Assist clients in their homes, community, or clinic setting. Communicates to clients/patients the purposes of the program and the impact or improvement it may have on their wellbeing.
  • Help patients identify socio-economic issues that affect their health and develop health/social management plans and goals to assist them.
  • Document all client encounters and contracts made on behalf of clients.
  • Complete and submit monthly reports; maintain accurate electronic and hard copy client files, which include notes, the release of information, assessments, and other medical documents.
  • Document activities, care and service plans, and outcomes or achieve goals achieved by the client in an effective manner.
  • Educate clients on how to properly use the Emergency Room and provide information for viable alternatives. 
  • Coach patients in the management of their chronic health conditions and self-care. 
  • Assist patients in understanding care plans and instructions given by medical professionals. Motivate and encourage patients/clients to be active and engaged participants in their health and wellbeing.
  • Assist clients in accessing health-related services, including obtaining a medical home, providing instruction on using the medical home appropriately, and overcoming barriers to obtaining needed medical care and /or social services.

Requirements

  • Bachelor’s degree in healthcare administration, patient care, or related field
  • Two years’ of hands-on experience in community health work
  • Excellent written and verbal communication skills
  • Good interpersonal and relationship-building skills
  • Excellent problem-solving abilities
  • Highly organized and able to prioritize one's own workload
  • Strong customer service skills
  • Computer proficient with proficiency in Microsoft Office
  • Previous experience using EMR systems would be an advantage
  • Remarkable analytical skills with strong attention to detail

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Talent Resources & Development Director - Charoen Pokphand Group
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HR Manager, Talent Sourcing & Acquisition - Suntory PepsiCo Beverage
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