Room Attendant job description

Job Brief

We are seeking a reliable and detail-oriented Room Attendant to join our team. The Room Attendant will be responsible for ensuring that guest rooms are clean, comfortable, and properly stocked. The ideal candidate will have strong attention to detail, be able to work independently, and have excellent time management skills.

Responsibilities

• Clean and tidy assigned guest rooms daily, including making beds, dusting furniture, and vacuuming carpets.
• Stock guest room amenities such as towels, toiletries, and linens.
• Ensure that all guest rooms are inspected thoroughly, and any maintenance issues are reported immediately.
• Restock supplies such as coffee, tea, and water in guest rooms and public areas.
• Ensure that all equipment and supplies are properly stored after use.
• Respond promptly to guest requests and inquiries.
• Follow all health and safety regulations and policies.
• Report any lost and found items to the appropriate department.
• Maintain a positive and professional demeanor with guests and team members.

Requirements

• High school diploma or equivalent.
• Prior experience as a Room Attendant or in a similar role is preferred
• Excellent attention to detail and organizational skills
• Ability to work independently and manage time effectively
• Strong verbal communication skills
• Demonstrated ability to work well in a team environment
• Availability to work weekends and holidays as needed
• Physical ability to lift and move heavy equipment and stand for long periods of time
• Knowledge of cleaning techniques, products, and equipment
• Understanding of customer service principles and practices

Overall, the Room Attendant plays a vital role in ensuring that guests have a comfortable and clean stay. This position requires someone who is reliable, detail-oriented, and has strong organizational skills. If you are someone who enjoys working in a team environment and has a passion for providing excellent customer service, we encourage you to apply for this position.