Sales Clerk job description

Job Brief

We are looking for a sales clerk to join our team. The ideal candidate will have excellent communication skills and a customer-focused attitude. The sales clerk will be responsible for providing exceptional customer service, addressing customer inquiries, and ensuring that our products are well-maintained and presented attractively. The sales clerk should also have knowledge of our products, promotions and be able to sell them effectively.

Responsibilities

• Greet customers and assist them in finding the products they are looking for.
• Answer customer inquiries and provide information on products, returns and store policies.
• Keep track of stock levels, order and receive new inventory to ensure that products are always available for customers.
• Maintain the store’s appearance, ensure that products are well-organized and presented in an attractive manner.
• Process transactions including cash and credit card payments, and maintain an accurate record of sales.
• Meet and exceed personal sales targets and perform suggestive selling to encourage additional purchases.
• Collaborate with other sales clerks and team members to ensure that the store is running efficiently and providing a positive customer experience.
• Participate in training sessions to develop product knowledge and sales techniques.
• Handle customer complaints, inquiries, and requests in a positive and timely manner, and escalate any significant concerns to management as necessary.
• Maintain a clean and organized work area and adhere to all safety standards.

Requirements

• High school diploma or equivalent education required, some college coursework is preferred
• Prior retail experience is an asset, but not required
• Excellent communication skills, both verbal and written, with the ability to engage with customers in a friendly and professional manner
• Strong attention to detail with the ability to multitask and prioritize tasks in a fast-paced environment
• Basic math skills with the ability to handle cash transactions and work with numbers
• Ability to work flexible hours including evenings, weekends and holidays as necessary
• Knowledge of products, promotions and sales techniques to effectively sell products to customers
• Excellent interpersonal skills with the ability to work well in a team environment
• Strong work ethic, punctuality and reliable attendance
• Ability to stand for long periods of time and lift heavy items if necessary

We are an equal opportunity employer and welcome applicants from diverse backgrounds. We are committed to creating a positive and inclusive work environment for all employees. If you meet the qualifications and are interested in this position, please submit your resume for consideration.