Social and Community Service Manager job description

Job brief

We are looking for a motivated and experienced social and community service manager to oversee and coordinate the activities of our social service programs and community outreach initiatives. As a social and community service manager, you will be responsible for ensuring that our programs and services meet the needs and expectations of our target population and stakeholders. You will also be in charge of managing the budget, policies, staff, and volunteers of our organization.

Responsibilities

• Organize, lead, or supervise a range of community outreach initiatives and social service programs aimed at enhancing the welfare of the public.
• Supervise, train, and evaluate the performance of social service staff and volunteers who provide direct services to clients.
• Work with community members, leaders, and other stakeholders to identify the needs and gaps in services and develop strategies to address them.
• Analyze data and prepare reports on the outcomes and effectiveness of programs and services.
• Monitor and ensure compliance with federal, state, local, and organizational regulations, standards, and policies.
• Seek and apply for grants and other funding sources to support existing or new programs and services.
• Manage the budget and financial resources of the organization or program.
• Establish and maintain positive relationships with clients, partners, donors, media, and the public.

Requirements

• Possess a bachelor's degree in a related field such as social work, public administration, sociology, or other related disciplines
• Master’s degree in a related field preferred
• At least 3 years of experience in social service or community work
• Proven leadership and management skills
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving skills
• Knowledge of social service programs, policies, and best practices
• Ability to work with diverse populations and cultures
• Proficiency in Microsoft Office and other relevant software